Privacy Policy for Teepee.ai
Last Updated and Effective Date: February 28, 2024
1. Who We Are
Teepee.ai is a trading name of HigherSummit, a company registered in England and Wales under company number 14915374. Our registered office is The Wish, 7 Upton Park, Slough, SL1 2DA. Our VAT number is GB 447 4742 70, and we are registered with the Information Commissioner’s Office (ICO) under registration number ZB722738.
Teepee.ai is an education technology (EdTech) platform designed for use by teachers and students in the UK. Our software enables teachers to create quizzes, provides instant AI-driven marking and feedback, and supports exam-style question practice.
Signing up for Teepee.ai is free; however, access to full features requires a paid licence. Payments are processed securely through Stripe.
HigherSummit is the data controller responsible for your personal information. If you have any questions about this Privacy Policy, you can contact us at support@teepee.ai.
2. Our Commitment to Data Protection
We are committed to safeguarding personal data and ensuring full compliance with UK GDPR (General Data Protection Regulation) and the Department for Education (DfE) data protection standards.
We follow best practices to ensure student and teacher data is handled securely, in accordance with:
- UK GDPR & Data Protection Act 2018
- Department for Education (DfE) guidance on cloud software security
- Keeping Children Safe in Education (KCSIE) safeguarding standards
3. Information We Collect
We collect the following types of personal information:
For Students:
- Name
- Email address
- Device token (for mobile app)
- Apple ID (for iOS mobile app)
For Teachers:
- Name
- Email address
- Payment information (processed securely via Stripe and Pay Order)
- Apple ID (for iOS mobile app)
- School name
- Contact person’s name
- Phone number
- Purchase order number
4. When We Collect Information
We collect personal data when:
- You sign up for Teepee.ai
- You subscribe to a paid licence
- You use the platform’s quiz and AI marking features
- You contact our support team
5. How We Use Your Information
We use your data to:
✅ Provide access to the platform
✅ Deliver AI-powered marking and feedback
✅ Send service updates and important communications
✅ Improve user experience through analytics
✅ Process secure payments via Stripe
6. Legal Basis for Processing Personal Data
Under UK GDPR, we process your data under the following legal bases:
- Consent – Where required (e.g., marketing communications).
- Contractual Obligation – When you sign up for our services.
- Legitimate Interests – To improve and maintain the platform.
You can withdraw consent for marketing emails at any time by clicking “unsubscribe” in any email or by contacting support@teepee.ai.
7. Data Retention Policy
We retain your personal data only for as long as necessary to provide our services.
- Student and teacher accounts – Retained while the account is active.
- Inactive accounts – Deleted after 12 months of inactivity.
- Payment records – Retained for 7 years as required by financial regulations.
Users can request account deletion at any time by contacting support@teepee.ai.
8. Data Sharing & Third Parties
We do not sell or share personal data with third parties for advertising. We only share data with:
✅ Service Providers – We use trusted providers to support our services:
- Stripe (secure payment processing).
- MailerSend (email notifications).
✅ Legal Compliance – If required by law enforcement or regulatory authorities.
9. Security & Safeguarding
We follow DfE safeguarding standards and implement strict security measures to protect data:
🔒 Encryption – All data is encrypted in transit and at rest.
🔒 Access Controls – Only authorised users can access personal data.
🔒 DfE Cloud Software Security Compliance – Our system is built to align with DfE’s cloud security guidance for EdTech providers
10. Your Rights Under UK GDPR
You have the following rights regarding your personal data:
✔ Right to Access – Request a copy of your data.
✔ Right to Rectification – Correct inaccurate data.
✔ Right to Erasure – Request deletion of your data.
✔ Right to Restrict Processing – Limit how we use your data.
✔ Right to Data Portability – Transfer your data to another service.
✔ Right to Object – Stop certain data processing activities.
📌 To exercise your rights, contact us at support@teepee.ai.
11. Data Processing Agreement (DPA) for Schools
Schools using Teepee.ai may request a Data Processing Agreement (DPA) to ensure compliance with UK GDPR and DfE guidelines.
📌 To request a DPA, please email support@teepee.ai.
12. Use of Cookies
We use cookies to enhance user experience and comply with UK GDPR requirements.
Types of Cookies We Use:
- Essential Cookies – Necessary for website functionality.
- Analytics Cookies – Help us improve the platform (Google Analytics).
📌 You can manage your cookie preferences via your browser settings.
13. Changes to This Privacy Policy
We may update this policy periodically. Any significant changes will be communicated via email or on our website.
📌 Last updated: 28 February 2025
14. Contact Information
If you have any questions about this Privacy Policy or your data rights, please contact:
📩 Email: support@teepee.ai
📍 Address: The Wish, 7 Upton Park, Slough, SL1 2DA
